Beauty Strokes NYC Return Policy

Your ultimate satisfaction with your Beauty Strokes brush is our Goal! We will gladly accept a return of any item purchased at Beautystrokesnyc.com within 30 days from the ship date. Please email us for Return Merchandise Authorization (RMA) Number.

Buyers are responsible for all return shipping costs. Return shipping & shipping charges will only be reimbursed for shipping errors or defective goods. All returned merchandise must be in its original condition, including all packaging material. Damaged or used products will not be accepted and will not be refunded. Any returns received after 30 days will be returned to the sender. Missing and damaged components/packaging will be subjected to a 20% restocking fee. Refunds will be credited to the original method of payment. Original shipping and return charges are the responsibility of the customer and are non-refundable.

We will not be responsible and will not issue refunds for the following:

1: Incorrect shipping address/recipient information entered by the customer. Please double-check that all information is correct before placing your order. If you notice that your shipping address is incorrect, notify us IMMEDIATELY within 24 hours.

2.: Risks associated such as lost or Stolen Packages

3: If your package is “DELIVERED” but you cannot find it, please contact your local post office. We will not resend for delivered packages.

In the case of failed Delivery, refunds may be issued if the package is returned to us by the carrier.